Do you offer Airport pickup/drop off?

We cannot provide airport transportation or provide pickups or drop offs at the airport. However, Wandervans is located about 10 minutes from the airport so it is quick and easy to use a rideshare such as Lyft or Uber to get to your van. Please type in wandervans into your Lyft or Uber app and this will allow your driver to take you to our location.

When is pickup time?

Wandervans uses a super convenient self checkout pickup and drop off system that allows you to pick up your van any time you would like. We will send you your custom access code as soon as your van is ready to be picked up. If your van is returned to us early enough the day prior to your scheduled pickup we will email you your access code as soon as your van is ready so that you can pick your van up as early as you would like the day of your scheduled pickup. If the van is returned to us too late at night the day before your pickup we will do our best to have it ready for you by 9:30 am. We will still email you as soon as it is ready if this is the case.

How do I add a Verified Driver?

To add a verified driver please open your reservation confirmation email and scroll down to where it says “Booking Info.” There will be a thumbnail photo of the van there. Next to “Booking Info” will be the words “View Reservation” in blue. Click on “View Reservation” and scroll down to where it says “Verified Drivers.” Click on the “Verified Drivers” tab and follow the prompts there to add a driver.

How do I upload a photo of my Driver’s License?

To upload a photo of your license please open your reservation confirmation email and scroll down to where it says “Booking Info.” There will be a thumbnail photo of the van there. Next to “Booking Info” will be the words “View Reservation” in blue. Click on “View Reservation” and scroll down to where it says “Verified Drivers.” Click on the “Verified Drivers” tab and follow the prompts there to upload a photo of your driver’s license. Once your photo is uploaded it can take a few days to review so I suggest doing this as soon as possible.

Do you have customer group discounts or other discounts?

We strive to provide the best possible value to our customers everyday. Because of this we do not offer any special discounts to any particular group of customers.

Can I use my CPAP Macine in a Wandervan?

Since CPAP machines are a medical device we cannot recommend plugging them into a Wandervan for use. Since everything in the van is powered off batteries with charge levels that vary depending on usage we cannot guarantee enough charge in the batteries all of the time to guarantee proper operation of a medical device.

Do you have a 3 day minimum rental?

Wandervans have a 3 day minimum on rentals. Wandervans are rented on a per calendar day basis not on an hourly or nightly basis.