Terms and Policies

 

Cancellation Policy

  • If the confirmed campervan booking is cancelled within 30 Days of pick up, the renter will forfeit the deposit.

  • If the confirmed campervan booking is cancelled within 20 Days of pick up, or there is a no show, we will charge the full balance for the rental.

  • If the confirmed booking has any trip insurance, delivery, pickup, or one way fees, the renter is responsible for any non-refundable fees associated with the trip insurance, delivery, pickup, or one-way service. There will also be a $25 processing fee to cover the time required to cancel travel arrangements made.

  • If the confirmed campervan is involved in an accident or mechanical failure by a previous renter and we are unable to provide you with a replacement before your rental, then we will return the entire portion of your fee. We will make every attempt possible to provide you alternative accommodations.

  • We also offer trip cancellation protection! Our trip cancellation protection gives you peace of mind.


General Terms

    • I declare to return all add-ons in the condition received and pay any damages.

    • I declare to return all screens as received and agree to the replacement cost of $150.

    • Pets are only allowed in the vans if a pet fee has been paid. If pet hair is found a fee of $500 will be charged.

    • Any windshield chips or cracks that spreads within 48 hours of return are subject to a fee of $550.

    • Any windshield chips not filled by the customer will be billed out at a cost of $80 each.

    • I agree to cover all damage that is not previously recorded on the damage photos provided.

    • Any vehicle rented under this agreement may only be driven by authorized drivers.

    • All campervans include 125 miles/day. Additional miles $0.35/mile.

    • Vans must be returned with the same fuel level at departure. Fuel will be billed at 1.5x cost.

    • Wandervans LLC and any affiliates, subsidiaries, or offices are referred to below as Wandervans.

    • At any time a van is driven off a paved road, the renter shall take full responsibility for any damage or for any breakdowns. Along with any costs associated with recovering the campervan.

    • Driving through any section of mud is expressly prohibited and will void any and all rental contracts and result in the renter being responsible for any and all damage.

  • If I have not purchased insurance with Wandervans, I agree to allow Wandervans LLC and all affiliates to contact my insurance company to verify information and allow Wandervans to be added as a covered party to my insurance. In the event of an accident or damage to the van I agree that my insurance unless insurance has been purchased shall cover all expenses, physical damage, and loss of income, if those expenses are not covered then I will be personally responsible to compensate Wandervans and all affiliates for any and all damage. I understand that I will cover all legal fees associated any damage. I agree that if the vehicle is detained for illegal use that I will be responsible for any charges incurred in restoring the vehicle, and any loss of income incurred by Wandervans and all affiliates. I declare that the information in this proposal is to the best of my knowledge and belief correct and complete in every detail and that no information has been withheld which might influence the acceptance of this proposal which with this declaration shall form the basis of the contract of insurance. If I have agreed to purchase insurance through Wandervans and all affiliates than, I agree to all insurance terms listed on the insurance providers website at Outdoorsy.com. Furthermore, I understand that the insurance purchased from Wandervans and all affiliates has a deductible. If I have not purchased insurance with Wandervans, I agree to cover any deductibles required by my insurance.

  • a.) I hereby acknowledge that during the rental agreement I shall be liable for the vehicle and accept full responsibility. b.) I hereby agree to rent the above van on the terms & conditions set out herein & in original invoice and confirm that if payment hereunder is to be made by credit or charge card my signature below shall constitute authority to debit my nominated credit or charge card company with the total due amount plus any administration charges, extensions or additional charges resulting from this rental. I will be liable for all legal fees to recover costs. c.) I hereby release, waive, discharge, and agree not to sue Wandervans LLC and its affiliates, owners, shareholders, employees, agents, insurers (collectively "Releasees") from any and all liability to myself and my personal representatives, heirs, or assigns for any injury, loss, damage, claim or demand related to my use of any equipment and vans made available for rental by Wandervans LLC and affiliates. The Released claims include, but are not limited to, any type of loss, damage, claim or demand for Personal Injury, Property Damage, death, or other losses arising out of or relating to my van rental and equipment provided from Wandervans LLC and affiliates. I agree to release and waive the Released Claims even if caused by the Releasees' negligence and cover all legal fees. d.) I hereby acknowledge that if I put the wrong fuel into the van I will be subject to a fee of $13,000.00. e.) I agree to defend and indemnify the Releasees from any and all claims, lawsuits, losses, liabilities, damages, and costs asserted against the Releasees, or that the Releasees may incur arising out of or related to my rental of equipment and vans from Wandervans LLC, whether caused by me, the negligence of the Releasees, or otherwise. f.) By accepting these terms, I intend that the Releasees are to be held harmless for any injury or damages caused by ANY negligent OR willful conduct. I assume full risk and responsibility for ANY bodily injury, property damage, and debt arising out of or relating to my rental of equipment and vans from Wandervans LLC or affiliates. I agree to pay the retail price for any Wandervans LLC or affiliates product that is damaged, lost, or stolen while in my possession or care. I agree that attorney fees and legal costs shall be awarded to Releasees if any such fees and costs are incurred arising out of this Release.

  • You must be over 21 Years old and have a full valid drivers license. If you choose to use our Insurance, verified drivers must be over the age of 25.

  • We pride ourselves in having very easy to understand Insurance terms. Personal insurance can cover a campervan rental so you are not required to pay for insurance unless you are not covered. Verification of coverage is the responsibility of the renter. If you choose to use your own insurance you are responsible for all deductibles, legal fees, and uncovered expenses. Our insurance is a daily rate and is based on the van size and the final cost is clearly displayed before checkout. We offer three levels of protection for the van. For more information on Insurance please visit our insurance page.

  • A deposit is required at the time of reservation. Once this deposit is received, the reservation will be confirmed. Full payment for the rental fee and any additional equipment will occur up to 20 days before pickup of the rental. Mileage over and above the mileage allowance will be billed upon completion of the trip.

  • Rates are calculated as per day. We don’t do any hourly rentals.

  • Payment must be made in U.S. Dollars with any major credit card.

  • Wandervans reserves the right to upgrade your booked Campervan model. There would be no additional charge for an upgrade.

  • Failure of Wandervans to provide reserved accessories does not allow the cancellation terms to be null and void. Accessories ordered cannot be cancelled on the day of pick up and must be paid for.

  • It is possible to extend your rental without incurring a fee subject to availability.

    It is possible to shorten your rental within 21 Days of pick up. Shortening a rental will be quoted as a new rental and will be subject to availability and calculated at the retail rate with any current specials not applicable.

  • All drivers must hold a valid driver's license for the entire rental period as well as a major credit card. Only drivers specified on the contract are allowed to drive Wandervans.

  • The renter is fully liable for any damage to the Wandervan or third party property once the keys are handed to the renter. This liability continues until the van has been checked back in by one of our agents. All terms and conditions also apply once the renter takes possession of the keys. Our full terms are listed below.

  • No refunds will be given for early returns

  • All holiday rentals are subject to a special holiday booking surcharge. Holidays are based on the school calendars for the respective school districts where the rental location resides.

  • Any unpaid tolls are subject to a late fee of $100 in addition to the cost of the tolls or tickets.

  • Any van that is not returned on the return date in the contract will be subject to a late fee of $100 per day in addition to the daily rate. If a late return results in Wandervans needing to cancel another customers trip then the renter will be responsible for all of the lost revenue.

  • If the wrong fuel is put into the van the renter will be subject to a fee of $13,000 to cover the repair costs. The renter also agrees to cover all legal fees related to recovering this fee.

  • The renter is fully liable for any damage to the Wandervan or third party property if:

    • The terms of the rental contract are breached.

    • If the driver does not hold an appropriate driver’s licence.

    • Damage to the campervan is caused by careless, willful or reckless driving.

    • Driving under the influence of alcohol or drugs.

    • Driving on unsealed or restricted roads or restricted areas.

    • All vans are limited to roads suitable for travel by automobile.

    • Water submersion or saltwater damage occurs.

    • Smoking or Vaping Occurs in the campervan. (Smoking fee is $400)

    • Cooking inside of the van.


General Rules

  • Wandervan Campervans are a smoke free zone including e-cigarettes, cigars, and marijuana.

  • No pets are allowed in the vehicles (unless the pet fee has been paid in advanced).

  • All passengers must use seatbelts while vehicle is in motion. Beds and benches are not acceptable places to ride while the campervan is in motion.

  • Wandervans does not accept any liability for any injuries incurred to passengers traveling in the back of the vehicle and/or while not using seat belts.

  • Wandervans has a cleaning fee for each van. 1 hour is allotted to clean each van. If the van is returned dirty enough to require additional cleaning time, inside or out, cleaning will be billed at $60 per hour.

  • If the port-a-potty is rented it must be returned clean, otherwise there is a $200 charge.

  • Any items left in a Wandervan after the end of the rental will be placed in our Lost and Found. It is the renters responsibility to contact us via email to arrange return of those items. We make no guarantee that we will find your lost items or be able to keep them secure. We also cannot guarantee that we will locate any items. We strongly encourage all renters to double check for belongings before leaving the Wandervan.

  • Some of our vans may have a Idaho State park pass, but we can not guarantee the existence of this pass for every rental. Nor will we make any refunds if the parks pass does not exist or has been removed.

  • If the renter fails to sign the electronic rental agreement before departure then the act of departing with the van means that you are in full agreement with all items listed in our electronic rental agreement. Furthermore you grant Wandervans the right to sign the rental agreement as your representative.


Breakdowns & Reimbursements

Wandervans diligently performs all maintenance on a strict schedule to ensure our campervans stay in top condition. On rare occasions during a campervan vacation, some aspects of the vehicle may fail or be impaired. Any damage caused to a tire during your trip is the responsibility of the renter.

  • Our objective is to get you back on the road as quickly as possible. If a mechanical breakdown should occur, Wandervans will assist you with roadside assistance.

    All repair expenses will be paid directly by Wandervans, except if the renter has caused damage to the van that led to the breakdown. Please keep all receipts from any service.

  • In the event a campervan is broken down, through no fault of yours, our responsibility to you is to cover lodging up to the costs of your daily rate. If the campervan is broken down for multiple days the lodging costs are capped at the total amount you paid to Wandervans. Radio, air-conditioning, refrigerator, air pressure lights, check engine lights, and cruise control malfunctions are not considered breakdowns and no refunds are available for repair time to these items.

    Living / transportation expenses are not covered in cases of radio, air conditioning, refrigerator, and cruise control malfunctions since these are not necessary for basic operation of the vehicle. Expense reimbursement is void in case of collision, accident, or failure to call Wandervans immediately.

  • If the oil change indicator light comes on during your rental, then you will notify us within 24 hours. If after the light comes on and you will be driving more than 500 miles before you return the van, then you are required to get an oil change. Failure to notify could result in damage you will be liable to repair. The oil change indicator light does not come on at a specific mileage, but instead indicates the condition of the oil. So changing driving conditions can cause the light to come on. The oil change indicator light coming on is not considered a breakdown of any kind and there will be no travel reimbursement. Once you contact Wandervans, we will discuss the procedure for the oil change.


Wandervans Insurance

(Additional Cost)

If you purchase insurance through Wandervans, there is a deductible for any damage caused to the van.

The daily rate for the insurance is based on the total rental fee. Please use our reservation system to get a final cost.

  • Coverage is displayed at time of rental.

  • No Driving Under the Influence convictions and must have a valid drivers license.

  • These are estimates and do not cover all cases.

    $80 for a rock chip

    $550 Broken Windshield

    $50 Small dent or scratch (0 to 1")

    $100 Medium dent or scratch (1" to 3")

    $200 Large dent or scratch (3" to 6")

    Any damage over $200 requires professional estimate.

    All applicable federal, state, and local taxes will be paid by the renter.

  • Wandervans shall not be held liable for any virus or bacteria infection claimed to be connected to a rental. All legal fees shall be the responsibility of the renter. The renter is full responsible for their health and well being during a rental and Wandervans accepts no liability.


WANDERVANS TERMS AND CONDITIONS

Please note these terms are subject to change and should be reviewed before pickup. When Wandervans is listed below, it shall refer to all Wandervans offices, affiliates, and subsidiaries. The reference to Wandervans below shall also include Wandervans LLC and Wander PNW LLC.

Updated May 2017

1. General

A. These Terms and Conditions form a part of the Rental Agreement (described hereinafter at times as the/this “Agreement”), which consists of the following parts: the van renter’s Enrollment Profile for use in enrolling the van renter into Wandervans, the rental document issued at the time of rental (“rental document”), a return document in a paper or electronic form with final charges, and the Terms and Conditions stated below.

B. This Agreement is between the person signing it, or otherwise indicating assent as the van renter (“you,” “your” or “yours”) and Wandervans LLC (“we,” “us,” “our” or “ours”) and covers the rental of each van by us to you under Wandervans (“rental”). You agree and understand that your obligations under this Agreement are personal and are not assignable or transferable by you. Except as may be otherwise explicitly stated in a particular provision of this Agreement, if your Enrollment Profile indicates a United States address, then the terms of this Agreement are governed by the law of the State of Idaho, without regard to its conflicts of law principles. Except as may be otherwise explicitly stated in a particular provision of this Agreement, if your Enrollment Profile indicates a Canadian address, then the terms of this Agreement are governed by the law of the Province of Ontario, without regard to its conflicts of law principles. You understand that each rental is solely a bailment for mutual benefit and that you are not our agent for any purpose. If any term or condition of this Agreement is prohibited or restricted by the law of a jurisdiction in which a rental commences, for only that rental such law shall control.

C. You further agree that we have the right to change these Terms and Conditions from time to time either upon written notice to you, in paper or electronic form, or upon our posting such changes on the Wandervans web site. Such changes will apply to rentals that you reserve after such notice has been given, as indicated by the date of such notice, if sent in written form, or the date such changes are posted on the Wandervans web site, which date will be indicated therein. Changes to the Terms and Conditions will be posted as they occur on the Wandervans web site at Wandervans.com/terms and will govern all rentals even if the terms provided at time of enrollment are different.

D. You must keep your Enrollment Form information current by notifying Wandervans of any changes to such information including, not limited to your mailing address, driver’s license and charge card. You are encouraged to update your profile at Wandervans.com or you may contact us from our contact page. For your convenience, if your profile indicates a U.S. address, Wandervans will access the National Change of Address registry administered by the United States Postal Service (“USPS”) to update your address from time to time. Only exact customer matches will be updated. Wandervans is not responsible for errors resulting from USPS processing.

2. Wandervans On Location

Some vehicles are equipped with in-van devices which monitor vehicle diagnostics and can be accessed remotely without your knowledge. Wandervans does not use this technology to track or otherwise identify the location of the vehicle unless the vehicle is suspected or reported as stolen.

3. Meaning of Van

The word “van” means the vehicle rented to you or its replacement and includes tires, tools, equipment, accessories, plates and van documents.

4. Who May Drive the Van

A. You represent that you are a capable and validly licensed driver. You agree that we have the right to verify that your license has been validly issued and is in good standing; and that we may in our sole discretion refuse to rent to you if your license has been suspended, revoked, otherwise restricted in any way, or if your driving record is unsatisfactory to us.

B. We reserve the right to deny rentals based upon information about your license status or driving record provided by the Motor Vehicle Department of the State/Province/or country, which issued your license.

C. Except where otherwise specifically authorized by applicable law, only you, your spouse or domestic partner, or, if you rent from us under your employer’s corporate account agreement, your employer or a regular fellow employee incidental to business duties may drive the van, but only with your prior permission. The other driver must be at least 25 years old and must also be a capable and validly licensed driver.

5. Return of the Van

A. You agree to return the van to us in the same condition you received it, ordinary wear and tear excepted, on the due date and at the time and to the location specified by you at the time of rental. You must return it sooner upon our demand. If you return it earlier or later, a different or higher rate may apply and, if returned later, you may also be charged a late return fee. If you return the van during a time when when we are closed you are responsible for any and all damage until an agent officially checks in the van. If you do when we are not open, your responsibility for damage to or loss of the van will continue until we retake actual possession of the van. If we do not find the van when that location reopens, your responsibility for all charges and for damage to or loss of the van will continue until the van is actually returned or recovered and possession is returned to us. If you drop the van and lock the keys in the van or use our drop box system and the van is damaged you are responsible for all damage until an agent officially checks in the van.

B. If you represent in your reservation or subsequently in your rental agreement that you will return the van to a location other than the location where your rental commences, you may have to pay a “one way service fee.” If you return the van to a different location from the agreed return location without our written permission, you agree to pay the unauthorized return location fee specified by us, which is a minimum of $45. If this fee is higher by multiplying normal mileage rate by the distance between the renting location and the actual return location, as specified on the return document/return record, you’ll pay the higher fee. You also understand that a different or higher rate may apply.

C. If you wish to extend any rental you must contact us from out contact us page to request it before your return date. We may or may not grant an extension or decline to grant it for the entire period you request in our sole discretion. If we do grant an extension a different or higher rate may be applied to the extension period; and a service fee may also apply.

6. Reservation

You agree that you must make a reservation for each rental at least 24 hours prior to the scheduled time of rental; and must inform the reservation agent, or if made electronically, indicate that this will be a Wandervans rental.

7. Rental Charges

We have an included amount of miles as specified at booking and any mileage over the specified amount will bill out to you at the rate specified at the time of booking. The mileage terms are subject to change. We will determine the miles/kilometers by reading the factory-installed odometer. The daily charge is based on a whole day system. The rental begins on the day you pick the van up and is for a whole day. If you fail to comply with any conditions for special rates specified on the rental document our otherwise applicable rates will be charged. You’ll pay all charges that apply to the rental for miscellaneous services and, where permitted, airport facility fees and/or concession recovery fees, vehicle license recovery fees, other fees and surcharges. If you present any rewards certificates, coupons or vouchers associated with a loyalty rewards program, you may be charged a redemption fee. You will also pay a reasonable fee for cleaning the van’s interior upon return for excessive stains, dirt or soilage attributable to your use as determined solely by us. We maintain a non-smoking fleet. You will pay an additional charge if you return the van and it smells of smoke. You and any third party, to whom any rental charges are billed, such as an insurer or employer, are jointly and severally responsible for payment of all such charges. If you direct us to bill any such charges to a third party, you represent that you are authorized to do so.

Unauthorized use of discount codes

Wandervans issues discount codes to individuals or authorized entities for their sole use. Any other use will be viewed as an unlawful use and theft of services for which Wandervans reserves the right to remove any discount code information from your profile(s) and/or rental(s), in addition to refusal to rent to you and can pursue legal remedies including but not limited to reasonable attorney’s fees and costs.

8. Start of Rental

The rental commences when you receive the keys to the designated van. Our system is for the whole day and not a 24 hour period. You understand that in some states it may be required that we do a driver’s license signature comparison at the time of rental. 

9. Repossessing the Van

We may repossess the van anytime it is found illegally parked, being used to violate the law or this Agreement, or appears to be abandoned. We may also repossess the van anytime we discover you made a misrepresentation to obtain the van. You agree that we needn’t notify you in advance. If the van is repossessed, you agree to pay the actual and reasonable costs incurred by us to repossess the van and agree that such costs will be charged to the card you used to rent the van.

10. Prohibited Use of the Van

Certain uses of the van and other things you or a driver may do, or fail to do, will violate this Agreement and, in addition to anything else may cause us to cancel your enrollment in Wandervans Preferred. A VIOLATION OF THIS PARAGRAPH, WHICH INCLUDES USE OF THE VAN BY AN UNAUTHORIZED DRIVER, WILL AUTOMATICALLY TERMINATE YOUR RENTAL, VOID ALL LIABILITY PROTECTION AND ANY OPTIONAL SERVICES THAT YOU HAVE ACCEPTED, INCLUDING ADDITIONAL LIABILITY INSURANCE, PERSONAL ACCIDENT INSURANCE, PERSONAL EFFECTS PROTECTION, EMERGENCY SICKNESS PROTECTION AND LOSS DAMAGE WAIVER. IT ALSO MAKES YOU LIABLE TO US FOR ALL PENALTIES, FINES, FORFEITURES, LIENS AND RECOVERY AND STORAGE COSTS, INCLUDING ALL RELATED LEGAL EXPENSES, FEES AND COSTS.

It is a violation of this paragraph if:

A. You use or permit the van to be used: 1) by anyone other than an authorized driver, as defined in paragraph 4 above; 2) to carry passengers or property for hire; 3) to push anything; 4) to be operated in a test, race or contest; 5) while the driver is under the influence of alcohol and/or a controlled substance; 6) for conduct that could properly be charged as a crime such as a felony or misdemeanor, including the transportation of a controlled substances, contraband or any other instrument or device that is considered unlawful to possess.; 7) carelessly, recklessly or while overloaded; or 9) anywhere in Mexico, Baja California, Death Valley between May 1st and September 30th;or 10) at the Burning Man Festival without prior permission. (Fine of $1500) : or 11) Cooking with propane inside of the van.

B. You or an additional driver, authorized or not: 1) fail to report any damage to or loss of the van when it occurs, or when you learn of it but, barring physical incapacity, in no event delayed more than 24 hours; 2) fail to promptly provide us with a written accident/ incident report or fail to cooperate fully with our investigation; 3) obtained the van through fraud or misrepresentation; 4) the van unattended for any duration of time while the vehicle engine is operating, or leave the keys or key-fob(s) in the vehicle, or lock all windows, doors and the trunk, and the van is stolen or vandalized. 5) Return the van after hours and the van is damaged, stolen or vandalized or otherwise failed to take reasonable steps to secure the vehicle, its keys or other remote entry and starting devices.

C. Driving or operating this van while using a hand-held wireless communication device or other device that is capable of receiving or transmitting telephonic communications, electronic data, mail or text messages shall be deemed a breach of this contract.

D. Driving or operating this van on any unimproved or unmaintained road, rail, or track or in any off-road areas including but not limited to dunes, salt plains, beaches, riverbeds, logging roads, forest trails, dirt trails etc. Travel on Forest Service and BLM roads are limited to those roads shown on an authorized and up to date travel map and designed for an automobile. All damage originating from the dirt road that damages the van is the responsibility of the driver. Vehicles used in the sport or activity of driving through rough terrain are considered to be used in off-roading activity and will not be insured. For example, if you drive on a dirt road and get stuck in the mud and during the process of removing the van from the mud you damage the transmission then you are responsible for that damage.

11. Roadside Assistance

Depending on the nature of the incident you may be assessed a service charge. Wandervans offers Roadside Assistance which provides assistance at no charge in addition to the daily fee for: lost keys, lockouts, flat tire service, towing, jump starts, and emergency fuel delivery (up to 3 gallons). Wandervans Roadside Assistance is optional and available at select locations for an additional fee. Roadside Assistance is available at all participating Wandervans locations. Coverage is void if the situation requiring Roadside Assistance was caused by the authorized driver’s violation of the rental agreement. In such a case, emergency road hazard assistance will be delivered, but standard charges for services such as lost keys, fuel delivery, etc. may apply. The daily service charge for Roadside Assistance is subject to change.

12. Insurance

You understand that your insurance will be held liable for any and all damage to the Van, if you are unable to provide insurance you may request for us to provide insurance. You understand that our insurance rate can vary and requires you to still be responsible for a deductible of up to $1500. On any rental for which you have chosen to use Wandervans insurance, you’ll pay the applicable additional daily insurance fee in effect at the time of rental for each full or partial day that the van is rented to you. In that case if the van is used and operated in accordance with this agreement, we assume responsibility for the loss of or damage to the van except, a deductible of up to $1500, if the renter is under the influence of any drugs including alcohol, for lost, damaged or stolen keys or remote entry devices and except for your amount of “responsibility”, if any, specified on the rental document at the time of rental. You understand that we have the right to change the insurance fee from time to time; and that you can be informed of the insurance fee that will apply at the time of your rental by requesting this information from the reservation agent, or checking the Wandervans web site at the time you reserve.

14. Damage to/Loss of the Van

If you do not accept Wandervans Insurance, or if the van is lost or damaged as a direct or indirect result of a violation of paragraph 10, you are responsible; and you will pay us for all loss of or damage to the van regardless of cause, or who, or what caused it. If the van is damaged, you will pay our estimated repair cost, or if, in our sole discretion, we determine to sell the van in its damaged condition, you will pay the difference between the van’s retail fair market value before it was damaged and the sale proceeds.

Where permitted by law, you authorize us to charge you for the actual cost of repair or replacement of lost or damaged items such as glass, mirrors, tires and antenna, as part of your rental charges at the time of return. If the van is stolen and not recovered you will pay us the van’s fair market value before it was stolen. As part of our loss, you’ll also pay for loss of use of the van, without regard to our fleet utilization, plus an administrative fee, plus towing and storage charges, if any (“Incidental Loss”). If your responsibility is covered by any insurance, you will provide us with the name of the insurer and policy number, or if the insurance is provided by your card issuer, its insurer. You authorize us to process any or all of our Incidental Loss to your card at or after the completion of your rental. You also authorize us to collect any or all of our loss from any third party that is responsible for it. If we collect our loss from a third party after we have collected our loss from you, we will refund the difference, if any, between what you paid and what we collected from the third party. If the law of a jurisdiction covering this rental requires conditions on insurance that are different than the terms of this agreement, such as if your liability for ordinary negligence is limited by such law, that law prevails. You understand that you are not authorized to repair or have the van repaired without our express prior written consent. If you repair or have the van repaired without our consent, you will pay the estimated cost to restore the van to the condition it was in prior to your rental. If we authorize you to have the van repaired, we will reimburse you for those repairs only if you give us the repair receipt.

14. Personal Accident Insurance (PAI)

You acknowledge that you have read and understand the summary in this Agreement, which describes your option to purchase Personal Accident Insurance (PAI) in connection with each van rental from us, where such coverage is available, and the terms and conditions of such insurance. You understand that a copy of the policy is available for your inspection at the rental counter and that you may choose the PAI option by so indicating on your enrollment Profile. You agree that your choice will apply to each rental that you make using Wandervans Preferred, unless and until you change your choice for all future rentals by sending us a new Enrollment Profile indicating the changed choice in writing. On any rental for which you have chosen to accept PAI, you agree to pay the PAI fee in effect at time of rental for each full or partial day that the van is rented to you. You understand that we have the right to change the PAI fee from time to time and that you can be informed of the PAI fee in effect at the time of your rental by requesting this information from the reservation agent or checking the Wandervans web site at the time you reserve the van.

15. Liability Protection and Your Indemnity

Anyone driving the van who is permitted to drive it by this Agreement will be protected against liability for causing bodily injury or death to others or damaging the property of someone other than the driver and/or you up to the minimum financial responsibility limits required by the law of the jurisdiction in which the accident occurs. Although the driver is protected against liability for causing bodily injury or death to others or damaging the property of someone other than the driver and/or you up to the minimum financial responsibility limits, this protection does not relieve you from the indemnity owed to us per your agreement to paragraph 15 B below.

United States

A. While we comply with the requirements of the financial responsibility laws applicable to vehicle owners, in California and Texas, this Agreement does not afford you, or any other driver, any insurance or protection against liability in those two states. The limit for bodily injury sustained by any one person includes any claim for loss of that person’s consortium or services. Where the law extends this protection to a non-permitted driver, the same limits will apply. When other insurance is available to you or any other driver from any other source, whether primary, excess, secondary or contingent in any way, and except where required by law to be primary, any protection provided by us will be secondary to, not excess over, any applicable insurance available to you or any other driver from any other source, whether primary, excess, secondary or contingent in any way. If there is no other insurance available to you or any other driver from any other source, whether primary, excess, secondary or contingent in any way, and we are not required by law to be primary, any protection provided by us is still only provided on a secondary basis. Otherwise, any such protection will be provided by us according to the terms, and subject to all of the conditions, of a standard automobile liability insurance policy issued in the jurisdiction in which the accident occurs, including all requirements as to notice and cooperation on your part, which are hereby made a part of this Agreement. If this protection is extended by operation of law to anyone not permitted by this Agreement to drive the van, or to any person or instance where coverage is not intended to be afforded by this Agreement, the financial responsibility limits of the jurisdiction in which the accident occurred will apply. You agree that we can provide coverage under a certificate of self-insurance or an insurance policy, or both, as we choose. In any case, a copy of the policy and/or certificate will be available for your inspection at our main office. You understand that unless required by applicable law, we will not provide (a) coverage for fines, penalties, punitive or exemplary damages; (b) coverage for bodily injury to you, or your death while not a driver, or any member of your family or the driver’s family; (c) defense against any claim, unless we are required to provide primary protection but in such event not after the applicable limits of protection that we furnish are tendered; (d) supplementary no fault, noncompulsory uninsured or underinsured motorist coverage, and any other optional or reject able coverage. Where any of these coverages are required or implied by law, the limits will be the minimum required under the applicable statute. There is no coverage in Mexico, and the van may not be taken into Mexico under any circumstances unless special arrangements are made at the renting location for separate Mexican insurance, where such insurance is available.

B. You also agree to indemnify us, our parent and affiliated companies for any loss, liability or expense arising out of the use of the van that exceeds the limits of liability protection provided above, or which results from any unauthorized use or prohibited operation of the van. You waive any claim against us for incidental, special or consequential damages in connection with the rental. Where the law extends protection to a person or instance where no coverage is intended to be afforded by this Agreement, anyone so protected will be responsible to indemnify us for all amounts that we are thus required to pay.

C. Where and to the extent permitted by law, you and we are rejecting uninsured or underinsured motorist and all optional or reject able automobile insurance coverages for all rentals; and under any policy of insurance or certificate of self-insurance in connection with this Agreement, for you and all other passengers in the van. You understand that uninsured and underinsured motorist coverage protects you and other passengers in a van for losses and damages suffered if injury is caused by the negligence of a driver who does not have any insurance or insufficient insurance to pay for losses and damages.

D. The owner does not extend any of its motor vehicle financial responsibility or provide public liability insurance to the renter, authorized driver or any other driver.

E. You agree and give us the right to conduct an insurance check on you and/or driver for the sole purposes of determining other insurance in the jurisdictions allowed by law.

UNITED STATES

The following are the summaries only of these optional coverages and are subject to all of the terms, conditions, limitations and exceptions of the applicable insurance policies and this Agreement.

Exclusions

All exclusions are set forth in the policy. These include violating the “Prohibited Use of the Van” section, of these Terms and Conditions; and coverage excluded under paragraph 18.A. of these Terms and Conditions heretofore stated. Coverage does not apply in Mexico.

Indemnification and Waiver

You shall defend, indemnify, and hold us, our parent and affiliated companies harmless from all losses, liabilities, damages, injuries, claims, demands, awards, costs, attorney fees, and other expenses incurred by us in any manner from this rental transaction or from the use of the van by you or any person, including claims of, or liabilities to, third parties. You may present a claim to your insurance carrier for such events or losses; but in any event, you shall have final responsibility to us for all such losses. You waive any claim against us for incidental, special or consequential damages in connection with the rental.

Unauthorized Drive Declaration

Any vehicle rented under this agreement may only be driven by authorized drivers, who have been approved. I understand that should I breach these terms an additional rental charge will be levied. (This extra charge will not offer any insurance cover, and the hirer & driver will remain responsible for any losses incurred by the Wandervans or any third party)

Insurance Coverage

I agree to allow Wandervans LLC to contact my insurance company to verify information and allow Wandervans to be added as a covered party to my insurance.

Commercial Purposes

I understand that the vehicle is not to be used for commercial purposes. I agree that if the vehicle is detained for illegal use that I will be responsible for any charges incurred in restoring the vehicle, and any loss of income incurred by the rental company.

Liability Statement

a.) I hereby acknowledge that during the rental agreement I shall be liable for the vehicle.

b.) I hereby agree to rent the above van on the terms & conditions set out herein & below and confirm that if payment hereunder is to be made by credit or charge card my signature below shall constitute authority to debit my nominated credit or charge card company with the total due amount plus any administration charges, extensions or additional charges resulting from this rental.

c.) Wandervans is not liable for any and all injuries cause by the inside or outside contents of the van during the rental period. Any injury and the resulting medical costs will be covered by the renter. If any dispute arises it will be handled with arbitration with all legal fees covered by the renter.

d) I hereby release, waive, discharge, and agree not to sue Wandervans LLC and its owners, shareholders, employees, agents, insurers (collectively "Releasees") from any and liability to myself and my personal representatives, heirs, or assigns for any injure, loss, damage, claim or demand related to my use of any equipment and vans made available for rental by Wandervans LLC. The Released claims include, but are not limited to, any type of loss, damage, claim or demand for Personal Injury, Property Damage, death, or other losses arising out of or relating to my van rental and equipment provided from Wandervans LLC. I agree to release and waive the Released Claims even if caused by the Releasees' negligence.

I agree to defend and indemnify the Releasees from any and all claims, lawsuits, losses, liabilities, damages, and costs asserted against the Releasees, or that the Releasees may incur arising out of or related to my rental of equipment and vans from Wandervans LLC, whether caused by me, the negligence of the Releasees, or otherwise.

By accepting these terms I intend that the Releasees are to be held harmless for any injury or damges caused by ANY negligent OR willful conduct. I assume full risk and responsibility for ANY bodily injury, property damage, and debt arising out of or relating to my rental of equipment and vans from Wandervans LLC. I agree to pay the retail price for any Wandervans LLC product that is damaged, lost, or stolen while in my possession or care. I agree that attorney fees and legal costs shall be awarded to Releasees if any such fees and costs are incurred arising out of this Release.

Cancelation Terms

1.    If the confirmed campervan booking is cancelled within 5 Days after the booking has been made, we will refund your deposit in full. (Except within 14 days of pickup)

2.    If the confirmed campervan booking is cancelled after 5 Days of booking, we will refund your deposit of $200 minus a $25 processing fee or we can give you a credit of $200 towards a future reservation. (Except within 14 days of pickup)

3.    If the confirmed campervan booking is cancelled within 14 Days of pick up, an additional 20% cancellation fee will be charged on top of the non refundable deposit.

4.    If the Confirmed booking is cancelled within 5 days of pick up, or there is a no show, we will charge full balance for the rental.

5.    If the Confirmed booking has any delivery, pickup, or one way fees the renter is responsible for any non-refundable fees associated with the delivery, pickup, or one way service. There will also be a $25 processing fee to cover the time required to cancel travel arrangements made.

Indemnification and Waiver

You shall defend, indemnify, and hold us, our parent and affiliated companies harmless from all losses, liabilities, damages, injuries, claims, demands, awards, costs, attorney fees, and other expenses incurred by us in any manner from this rental transaction or from the use of the van by you or any person, including claims of, or liabilities to, third parties. You may present a claim to your insurance carrier for such events or losses; but in any event, you shall have final responsibility to us for all such losses. You waive any claim against us for incidental, special or consequential damages in connection with the rental.

Unauthorized Driver Declaration

Any vehicle rented under this agreement may only be driven by authorized drivers, who have been approved. I understand that should I breach these terms an additional rental charge will be levied. (This extra charge will not offer any insurance cover, and the hirer & driver will remain responsible for any losses incurred by the Wandervans or any third party)

Insurance Coverage

I agree to allow Wandervans LLC to contact my insurance company to verify information and allow Wandervans to be added as a covered party to my insurance.

Commercial Purposes

I understand that the vehicle is not to be used for commercial purposes. I agree that if the vehicle is detained for illegal use that I will be responsible for any charges incurred in restoring the vehicle, and any loss of income incurred by the rental company.

Liability Statement

a.) I hereby acknowledge that during the rental agreement I shall be liable for the vehicle.

b.) I hereby agree to rent the above van on the terms & conditions set out herein & below and confirm that if payment hereunder is to be made by credit or charge card my signature below shall constitute authority to debit my nominated credit or charge card company with the total due amount plus any administration charges, extensions or additional charges resulting from this rental.

c.) Wandervans is not liable for any and all injuries cause by the inside or outside contents of the van during the rental period. Any injury and the resulting medical costs will be covered by the renter. If any dispute arises it will be handled with arbitration with all legal fees covered by the renter.

d) I hereby release, waive, discharge, and agree not to sue Wandervans LLC and its owners, shareholders, employees, agents, insurers (collectively "Releasees") from any and liability to myself and my personal representatives, heirs, or assigns for any injure, loss, damage, claim or demand related to my use of any equipment and vans made available for rental by Wandervans LLC. The Released claims include, but are not limited to, any type of loss, damage, claim or demand for Personal Injury, Property Damage, death, or other losses arising out of or relating to my van rental and equipment provided from Wandervans LLC. I agree to release and waive the Released Claims even if caused by the Releasees' negligence.

I agree to defend and indemnify the Releasees from any and all claims, lawsuits, losses, liabilities, damages, and costs asserted against the Releasees, or that the Releasees may incur arising out of or related to my rental of equipment and vans from Wandervans LLC, whether caused by me, the negligence of the Releasees, or otherwise.

By accepting these terms I intend that the Releasees are to be held harmless for any injury or damges caused by ANY negligent OR willful conduct. I assume full risk and responsibility for ANY bodily injury, property damage, and debt arising out of or relating to my rental of equipment and vans from Wandervans LLC. I agree to pay the retail price for any Wandervans LLC product that is damaged, lost, or stolen while in my possession or care. I agree that attorney fees and legal costs shall be awarded to Releasees if any such fees and costs are incurred arising out of this Release.