Silverstar FAQ?

Does the van have child seat anchors?

The second row of seats in the van has factory child seat anchors for two to three car seats. 

What is the bed size?

Low Roof - King Size Bed that sleeps 2 people.

Mid Roof - Queen Bed that sleeps 2 people

What are the dimensions of the van?

Length - 238 inches (19.8ft)     Height- 83 inches(6.9ft)

Where is the fuel tank?

Open the driver’s door and it will be the small door near the bottom of the seat.

Do the headlights turn off automatically?

If the light is in the auto position, otherwise you will need to manually turn off the headlights.

Do the cabin lights go off by themselves?

They will turn off in about 30 minutes with the doors open or if the doors are closed and you hit the lock button. Each cabin light also has its own individual switch and can be controlled from the front switch.

Is there a spare tire?

Yes the spare tire is located in the back and is accessed by using the jack under the passenger seat and then there is a port in the rear which will allow you to lower the spare.

Where is the kitchen and fridge?

The kitchen is accessed by pulling out the back drawer and sliding back the bed. The fridge also requires the bed be pulled away.

How does the water work?

Simply pull down on the lever next to the faucet a couple of times. It may take a couple extra pumps if the faucet has not been used in a while.

How do you cook?

All cooking should be done outside.

Where is the table?

You will find the fold up table in the small black bag. First you will spread out the legs and then fold out the table top and connect them up.

Do we need to clean the van before returning?

There is a $35 cleaning deposit. If you return the van clean you will get your deposit back or you can return the van dirty and you will not get your deposit back. Large amounts of mud and dirt on the floors and seats will result in a special cleaning fee. Anytime the van is driven on dirt roads you are required to return it clean.

Is there an awning?

You can request an awning.

If we use the dishes and silverware do we need to clean them?

Yes all dishes and silverware should be washed for the next guest.

Is there a screen door?

Yes look in the back of the van and then the screen door will Velcro onto the back once the doors are open.

Does the van have heat when the engine is not running?

Yes we offer a propane heater or for those with access to electricity we can include an electric heater.

Is smoking or drugs use allowed in the van?

No.