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Small and Medium Campervan FAQ?

How many miles are included?

We include 150 miles/day. For example on a 7 day trip we include 1050 miles. You are welcome to go over it is just $0.30/mile for any miles over.

How does drop off and pickup work?

Our pickup and drop off system allow you to pickup the van at the time you need it. Dropoff is by 8pm on the return day and you are welcome to return earlier. Please click here for more info.

Does the campervan have child seat anchors?

The second row of seats in the van has factory child seat anchors for two car seats. In the small and medium vans you must request the second row ahead of time since it is not an item we stock as standard. The small and medium normally only have the two front seats.

Do you provide a heater for when the campervan is turned off?

We can provide an optional propane or electric heater depending on where you are camping. The electric heater does require an external 110V power source. The electric heater is a great option during the shoulder season while staying in state parks or rv parks.

Do I have to return the van with a full tank of gas?

Yes.

Can the fridge be run while the van is off?

Yes. The fridge is smart and provides protections for the battery. Please make sure not to modify the settings on the fridge.

How long can you run the fan?

The fans can be run overnight, but we do recommend turning them off when they are not in use.

Does the van need to be plugged into external power?

No our vans are all self contained and all lights and powered items are run off the house batteries.

Are there charging ports for phones?

Yes there are a number of usb and 12V ports scattered around the van.

What is the bed size in the campervan?

Small - Queen Bed that sleeps 2 people.

Medium - Queen Bed that sleeps 2 people

What are the dimensions of the campervan?

Length - 238 inches (19.8ft)     Height- 83 inches(6.9ft)

Where is the fuel tank in the campervan?

Open the driver’s door and it will be the small door near the bottom of the seat.

Do the headlights turn off automatically in the campervan?

If the light knob is in the auto position the headlights will turn off automatically, otherwise you will need to manually turn off the headlights.

Do the cabin lights go off by themselves in the campervan?

They will turn off after about 30 minutes with the doors open or if the doors are closed and you hit the lock button. Each cabin light also has its own individual switch and can be controlled from the front switch.

Is there a spare tire in the campervan?

Yes the spare tire is located in the back and is accessed by using the jack under the passenger seat. There is a port in the rear of the van which will allow you to lower the spare.

Where is the kitchen and fridge in the campervan?

The kitchen is located up front next to the bed and the the fridge is directly behind the driver.

How does the water work in the campervan?

Simply pull down on the lever next to the faucet a couple of times. It may take a couple extra pumps if the faucet has not been used in a while.

How do you cook in the campervan?

All cooking should be done outside.

Where is the table in the campervan?

You will find the fold up table in the small black bag. First you will spread out the legs and then fold out the table top and connect them up.

Do we need to clean the campervan before returning?

There is a cleaning fee. Large amounts of mud and dirt on the floors and seats will result in a special cleaning fee. Anytime the van is driven on dirt roads you are required to return it clean.

Is there an awning in the campervan?

You can request an awning at booking.

If we use the dishes and silverware do we need to clean them in the campervan?

Yes all dishes and silverware should be washed for the next guest.

Is there a screen door in the campervan?

Yes look in the glove box of the campervan and then the screen door will magnet over the open doors.

Does the campervan have heat when the engine is not running?

Yes we offer a propane heater or for those with access to electricity we can include an electric heater.

Is smoking or drugs use allowed in the campervan?

No.